FAQ

1. With the hotel shuttle: On arrival/departure we offer a free transfer with our electric vehicle from Zermatt train station to the hotel from 8 am-7 pm. You let us know as soon as you board the shuttle train to Zermatt in Täsch, then we arrange the transfer. On days with many arrivals and departures, waiting times may occur – we ask for your understanding.
2. By public electric cab: If you leave before 8 am or need a cab in between, you can order a public cab, here are some providers: https://www.zermatt.ch/Media/Listen-Gewerbe/Taxis-in-Zermatt2. If you arrive after 7pm, public cabs are available at the station.
3. By public free bus: At the train station in Zermatt there is a bus stop for the Winkelmatten bus (red line): https://www.e-bus.ch/home.html
   • Drive to the station Wichje.
   • Cross the big bridge and after 100 meters you will see a sign saying “Hotel Hemizeus”.
   • Turn right and right again – after about 30 m you will reach the hotel.
4. About 25 minutes on foot:
   • From Zermatt train station, walk up Bahnhofstrasse through the village to the church and turn left.
   • You cross the church bridge and turn right at the end of the bridge.
   • Then walk straight ahead for about 1.1 km on Schluhmattstrasse, pass the valley station of the gondola lift and arrive again at a bridge.
   • Cross this bridge and after 100 meters you will see a sign saying “Hotel Hemizeus”.
   • Turn right and right again – after about 30 m you will reach the hotel.

On arrival and departure we offer a free transfer with our electric vehicle from the train station Zermatt to the hotel between 8 am and 7 pm. Outside of this offer, a free transfer is unfortunately not possible.

However, you are welcome to use the following services to get to the village:

Electric cab

If you arrive later than 7pm or need transportation during your stay, you can order a public cab. Here is a cab list.

Bus

at the train station Zermatt you will find a bus stop for the Winkelmatten bus (red line).

• drive to the station Wichje
• from there you cross the bridge
• after 100m you will see a sign “Hotel Hemizeus” – there you turn right and immediately right again, after about 30m you will reach the hotel

on foot

• • You walk up Bahnhofstrasse to the church and turn left in front of the church
  • You go straight over the church bridge and then turn right
  • You are now in Schluhmattenstrasse and walk up this road for about 1.1 km until you reach a bridge again (you will also pass the valley station of the gondola lift on the way)
  • You cross this bridge to the right
  • after 100m you will see a sign “Hotel Hemizeus” – there you turn right and immediately right again, after about 30m you will reach the hotel